Sanbrook Brands Pty Ltd ABN 87 004 899 905 (happybaby.com.au) is committed to protecting your privacy while you visit the website.

Like many organisations, we are required to comply with the National Privacy Principles set out in the Privacy Act. This policy describes how we will deal with your personal information in compliance with the Act.

We want to provide a safe and secure environment for you during your visit.

This policy applies only to happybaby.com.au and not to other companies’ or organisations’ websites to which happybaby.com.au is linked.

1. Collection, use and disclosure of information

Anonymous information
happybaby.com.au collects different types of information. The first type is anonymous information. For instance, we may collect information to tell us that 2,000 people visited this Privacy Policy today, but we do not know their names, where they live or their date of birth - they are ‘anonymous’ to us.
We use cookies and other technologies to keep track of your interactions with our website and services, to offer a personalised experience. We generally only use such data in the aggregate. This collective data helps us determine how much our users use parts of the site, so we can continuously improve happybaby.com.au to assure that it is as appealing and relevant as we can make it for as many users as possible. happybaby.com.au may publish or provide this aggregate data to other people.

Personal information
The second type of information that happybaby.com.au collects is personal information. happybaby.com.au will collect personal information that lets us know the specifics of who you are such as your name and email address when you provide it to us. With this information, happybaby.com.au can provide a variety of personalised and enhanced services that are not available to anonymous users. Sometimes, we may specifically ask for personal information about you such as your name and email address when you sign up to use a service, for example, when you use the Contact Us facility. If you want our linked sites to provide you with particular goods or services, they may need other information such as credit card details and credit history. If you do not provide the information we request we may not be able to provide our services to you. We will only use or disclose your personal information as allowed by law. This means we may use or disclose it for the purpose it was collected or as otherwise set out in this policy. If we want to use or disclose your personal information for any other purpose, we will first seek your consent unless we are not required to by law. We will usually only use or disclose your personal information to: (a) supply you or other organisations that will supply you with goods, services or information at your request; (b) help us improve our website, marketing, goods and services; (c) other organisations that help us in our business, such as our sponsors or business partners and associates, mailing houses, courier companies, contract auctioneers, event organisers, IT contractors, lawyers and accountants; (d) tell you about our range of products and services and any new developments, offers or events we think may interest you;(e) any other organisation that may have or is considering taking an interest in any part of our business or assets or being involved with us e.g. as a sponsor;(f) other parts of our corporate group to help us develop and promote our other services and to provide improved customer service.

2. Access to and correction of personal information
Please contact our Privacy Officer if you would like to access personal information we hold about you. We will give you access unless we are allowed or required by law to refuse it. We may ask you to pay our reasonable costs of providing access. If you believe personal information we hold about you is inaccurate or incomplete, please advise our Privacy Officer. We will then take reasonable steps to correct it. In certain circumstances, we may refuse to give access to your personal information or amend it. Usually we will explain why and, in the case of amendment, make a note that you have disputed the accuracy or completeness of particular information.

3. Security and integrity
We will take reasonable steps to keep your personal information secure, accurate, complete and up-to-date. If we no longer require your personal information, we will take reasonable steps to destroy or de-identify it. Please help us keep your information accurate, current and complete and keep us informed of any changes to your personal information. We do not take responsibility for the security of information which is outside our control such as when it is sent by post, courier, facsimile or over the Internet.

4. Complaints about privacy
If you have any complaints relating to online privacy issues on our website, please notify our Privacy Officer (see ‘Contact Us’). We have and accept no liability for any material or links posted to us.

5. Changes to happybaby.com.au Privacy Policy
To keep up with regulatory, technical and business change, we may amend this policy from time to time by publishing the updated policy on our website. Please visit our website regularly to keep up to date with any changes.