Cookies Statement

Cookies and similar devices

We use cookies on the website (“Website”) to operate the site and measure and analyse our users’ browsing habits. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our site

Cookies are small text files that are placed on your computer or other access devices by websites that you visit. Cookies are mainly used to make websites operate efficiently, and to store and recover information relating to a user’s and the user’s equipment’s browsing habits.

By continuing to use this Website we consider that you are agreeing to our placing cookies on your computer.

According to their purposes, there are five main types of cookies:

Technical cookies. These are cookies that are required for the operation of a website. They include, for example, cookies that enable users to log into secure areas of a website or to purchase goods online.

Analytical cookies. These cookies allow the tracking and analysis of users’ website performance. They allow website operators to recognise and count the number of visitors and to see how visitors move around a website when they are using it. This helps to improve the way a website works, for example, by ensuring that users find what they are looking for easily.

Customization cookies. These cookies allow the user to access the service with certain general features which are predefined according to a number of criteria in the user’s terminal (e.g. language, type of browser, regional settings). These are used to recognise a user when returning to a website. This enables website operators to personalise the content for a user, greet him by name and remember his preferences.

Advertising cookies: These cookies allow an efficient management of advertising included in a website, app or platform, according to criteria such as the content or the frequency in which the adverts are shown.

Behavioural advertising cookies. These cookies allow an efficient management of advertising included in a website app or platform, and store information about the users’ performance through the monitoring of their browsing habits. They record the visit to a website, the pages visited and the links followed by users. This information is used to make a website and the advertising displayed on it more relevant to the users’ interests.

The below table sets out further information on the cookies we use.


Cookies Name Purpose
Cookie Policy EPi:NumberOfVisit This cookie is to provide more relevant content based on the amount of times that a customer has visited the site.
.NET Session Cookies ASP.NET_SessionId This session cookie is essential to allow you to move around the Website and use its features, such as accessing secure areas of the Website
Web site feature cookie-dismiss This cookie indicates, that user was warned about cookies used on the page
  support-default This cookie stores information about product category, the user was looking for previously
  tsHatch This cookie stores information about the source of traffic group, the user entered on the site
Third parties cookies    
ARRAffinity   This cookie ensures that each visitor page requests are routed to the same server in any browsing session
New Relic 1) NREUM Cookies used by NewRelic company, which monitors site performance
  2) NRAGENT  
Google Analytics 1) _ga Distinguish the current domain, start and end of a session, traffic source, unique visitors, number and time of previous visit and value of visitor-level custom variables.
  2) _utma Determines first visit to the site from a particular browser.
  3) _utmb Used to establish and continue a user session with the site.
  4) _utmc Holds timestamp of the exact moment in time when a visitor leaves the site.
  5) _utmz Records type of referral used by visitor to reach the site (such as direct, referring link, web site search, ad campaign, e-mail link) For more information on Google Analytics click on this link.
  6) _utmv Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics.
  7) _gat According to documentation it is used to throttle the request rate - limiting the collection of data on high traffic sites. It expires after 10 minutes.
AddThis di2 These cookies are used by which collects information to customize the AddThis Button to your usage patterns.
  dt For more information read Add This privacy
Hot Jar    
  _hjIncludedInSample This cookie is associated with web analytics functionality. It uniquely identifies a visitor during a single browser session and indicates they are included in an audience sample.

Changing your Cookie settings

You can allow, block, disable or delete the cookies installed in your computer through the browsing settings on your computer. You can find information on changing the browser settings of the main internet browsers at the following links:

Image Pixels

We may use image pixels within email sent to you in order to track the delivery, the opening and whether you share the content of the email (though we do not collect information as to whom you share the email with). It is not possible for you to delete or disable the image pixel. If you do not consent to the use of image pixels within emails to you, you must opt out of receiving email from us by following the instructions set out in the privacy policy entitled ‘how to opt out’.